Life Science Leader Magazine Supplements

CRO Leadership Awards 2017

The vision of Life Science Leader is to help facilitate connections and foster collaborations in pharma and med device development to get more life-saving and life-improving therapies to market in an efficient manner. Connect, Collaborate, Contribute

Issue link: https://lifescienceleadermag.epubxp.com/i/818304

Contents of this Issue

Navigation

Page 24 of 45

HIGHLIGHTS © Industry Standard Research TOP 3 ATTRIBUTES: Easy to work with Clinic availability Local market/ Regulatory knowledge BOTTOM 3 ATTRIBUTES: Minimizing change orders Access to "unique" tests, machines, equipment Access to patient populations QPS 6.8 7.2 AWARENESS 51% FAMILIARITY 32% USE 4% LEADERSHIP 1% BRAND SNAPSHOT CUSTOMER LOYALTY CUSTOMER EXPERIENCE (N=10) QPS SAMPLE AGENCY ISRreports.com info@ISRreports.com 1.919.301.0106 ISR'S CUSTOM RESEARCH SERVICES DISCOVER THE DATA BEHIND THE AWARDS ISR also offers custom research tailored to your specific needs. Email us to schedule a consultation with an analyst. • Consumer Reports-style analysis of CRO performance • A benchmark of contract research organizations on their performance specific to Phases I, II/III, and IV related services • Performance ratings from hundreds of CRO users ACCESS CRO PERFORMANCE EVALUATIONS Introduction 50 www.ISRreports.com ©2017 COMPANY SERVICE QUALITY PROFILES CRO Quality Benchmarking – Phase I Service Providers (9th edition) Ratings Key: Clear leadership Better than most About average Falling a bit short Likely deficiency Access to patient populations Therapeutic expertise Data quality Easy to work with Responsiveness Patient/volunteer recruitment Meeting overall project timelines Up-front contingency planning, risk management Offered innovative solutions Operational excellence SAMPLE COMPANY CUSTOMER LOYALTY SAMPLE COMPANY AVERAGE CUSTOMER EXPERIENCE SAMPLE COMPANY HIGHLIGHTS INDUSTRY AVERAGE 6.3 6.8 AWARENESS 99% FAMILIARITY 94% USE 41% LEADERSHIP 65% (N=36) © Industry Standard Research SAMPLE COMPANY TOP 3 ATTRIBUTES: Access to services beyond clinic/volunteer management Clinic availability Data quality BOTTOM 3 ATTRIBUTES: Project team chemistry Responsiveness Scientific knowledge SAMPLE COMPANY BRAND SNAPSHOT THE LATEST IN TRENDS & TECHNOLOGY REPORTS Phase I Study Trends and Market Outlook (2016-2020) 2017 Edition of the CRO Market Size Projections: 2016-2021 Central Lab Market Dynamics and Outsourcing Performance (2016-2019) C R O LEADERSHIP AWARDS 2017 CRO quality evaluations for Phase I, II/III, and IV outsourcing—updated for 2017

Articles in this issue

Links on this page

Archives of this issue

view archives of Life Science Leader Magazine Supplements - CRO Leadership Awards 2017